VTSean

If the DWS7085 was such a bad product, why is it included in the most expensive top-of-the-line miter saw DeWalt makes? Furthermore, why is listed as the very top product feature right on the DeWalt website? Link: http://dewalt.com/tools/machinery-miter-saws-dws780.aspx Quote: "Integrated XPS cross cut positioning system provides adjustment free cut line indication for better accuracy and visibility" So if this thing was soooo bad... Then why is it the feature that DeWalt felt was the number one item out of the 12 features listed? Sure... I guess I am just another American sucker... I mean consumer. DeWalt had mold(s) made to produce the covers for the handle that had the removable portion to accept the power supply. That was removed and replaced by a one-piece cover that does not have the access to the power cables. The cable connections cost pennies each when purcashing on a production level quantity. The casting at the end of the blade guard which mounts the light was already made as well. So DeWalt had already made the capital investment to produce this model to accept the accesory. There was probably more money spent to make the design changes to dumb it down.

Update: While buying some lumber at Lowe's this past weekend I saw that someone had returned a DW716 Type 4. It was an open box sale for $315. So I returned my Type 20 to Home Depot and bought the older Type 4 model for $85 less. The light works great. However, the RPM on the blade is very sluggish. Noticably different than the newer Type 20. I think they have the same specs. So that is probably why it got returned. That is what I get for buying something with Hecho in Mexico on the box. Never again... Truly disappointing to see such an obvious sales scheme of lessening the quality and capability of a product just to sell the more expensive model.

Greetings, I tried to submit my issue via the impossible to find "contact us" form on the DeWalt website... But even that doesn't seem to work right. Given that nobody is available to talk on the phone except for when I am working, I guess I will try a blog to see if there is someone at DeWalt that actually cares about their customers. Here is what I tried to submit via the website: I recently purchased a brand new DW716 specifically for its ability to attach the DWS7085 LED light to it. There is an abundance of literature and information available, posted by DeWalt, that says these two specific items are compatible. I understand that there are model sub "types" and that you need a type 1-3. Surely, this information has no importance whatsoever. I say this because absolutely nowhere on the box for the 716, which is the size of a small condo, is there any information on the "type #". Given that you have instructions in no less than three languages all over the the box, my thought was: "Surely if the type # was so critical then DeWalt would put it on this massive box somewhere, and surely DeWalt would not intentionally go out of their way to reduce the quality and capability of their products." Right? Who in their right mind would intentionally make something worse? I can't believe that the new 716 will not accept this LED system after getting such rave reviews. Have you launched a campaign to make your products worse? If you can't buy a type 1-3 anymore, then why are you still stating that they are compatible directly on your website? After doing all of my diligence as a consumer to research every source of available information, I have been defeated by the complete incompetence of others (you). I have been waiting to get a rep on the phone but apparently you are only open when everyone is at work. So now, on Saturday, after holding onto this saw for a week and delaying jobs I need to do with it, you are still closed. I actually need to work on Saturdays. Using tools. Many of which are DeWalt. Including this saw. I have been a loyal customer and pay extra for the DeWalt name, which I have felt, until now, carries with it some level of integrity and quality that was worth paying extra for. Now I walk by my brand new saw, needed to replace my old saw, and all I want to do is smash it because I just dropped 450 bucks on a lie. This issue needs to be addressed. I need to have the DWS7085 mounted on my DW716 or it is all going back and I am buying another brand. If this is the way you conduct business, and now part of your culture as a company, then I will never buy another DeWalt product again. Between myself and my closest friends, we represent five small construction and home improvement companies. This saw came personally recommended to me because of the great experience one of them had with the DWS7085 accessory he added. I was trilled to buy it. Now I am angered by it. Your word-of-mouth reputation counts for a lot, and if this doesn't get fixed, it will be getting worse. All I ask is that people do what they say and say what they do. You have failed at this. Send me the parts to make this new watered down model a more capable and better older model. I will do it myself. -Sean