Hello,
I have a Dewalt 20V Max String Trimmer DCST920 and I think something got jammed in the trimmer head. I have attached some photos of the head, as it is slightly different than the one I see online a lot. I removed all of the string but the spool inside the head casing will not make a full rotation. It stops at about a quarter turn in either direction and will not rotate any further. The head unit will make full rotation without any trouble. With the spool not rotating, I'm not able to load any new line. This trimmer is less than a year old and has not been heavily used. I would appreciate any guidance you could give me.
Thank you,
Eric