Robquillan77

I spent a while on the phone with them, like i said they are willing to replace, but my old one needed too be shipped back to a repair center first.......5 to 20 days with shipping always interesting how they are different with different people.....

Yeah I'm not against dealing with their warranty department it's just A5 to 20 day turnaround to send it to a service center that bothers me. I think that it's come to a point where I need to treat these batteries like Paslode nail guns I need to have a spare so when my other one breaks down I can send it in and I still have one to use while I wait for my return

I have had the same problem twice now. Facts..... Purchased a new dcb606 battery and a dcs570b 7 1/4 circular saw 6 mos later I left the my batteries sitting out and it rained. This didn't affect any of my other varity if 20v dealt batteries , The dcb606 never worked again. I tried several chargers with no luck, dewalt, willing to help out offered too send me a battery cap "red safety cap" and a shipping label. Told me the whole process could take 5 to 20 days with shipping. I was able to exchange at runnings were I purchased it instead. The battery they gave me in exchange was brand new. I used it once or twice after charging it, not killing the battery... Three weeks later I pulled the saw with the bat plugged in from my trailer to use it and it was dead, so I attempted yup charge it, This battery was also defective. I was able to exchange the bat again, but before I did I took it apart to see what was going on. There was no moisture in there , however on the end of one cell it had leakage, I tried to jump the bat like ppl do with nicad's I made jumpers and connected all the terminals to the same terminal on a 5ah dewalt battery, this did make the leds show 2 bars in charge so I disconnected the jumpers and attempted to charge on a normal charger. No luck, so I repeated the jumper process until I heard a noise, then it was game over it showed no bars when i checked the gauge and also did not accept a charge on the charger, So then the store exchanged it for me. They told me it's the last time..... I've decided to put a piece of masking tape on the side of this battery each time I charge it I'm going to put a mark on the tape I'm willing to bet that I don't get more than 20 charges before I repost on here that it's done working we will see.