Yeah, I too feel so sorry for the Lowes Store and its Lowes Return Policy as I used to be there everytime. The Lowes Return Policy really allows us 90 days time frame to return from the date of purchase. You need to bring the item in its original condition. The recent survey is bad news for the Lowes it shows they are bad at many things. They need to improve their facility, service and the most important quality of the product.