Thanks Conductor and Wayne. It does make the ratcheting noise. I bought it from B & Q for around the £100 mark. If I take it back should I get the same make/model? Or can you recommend a better drill/driver up to £150? It will be used quite a lot in the coming months, as I have a lot of woodwork to do, fencing, animal housing etc, so I need it to be reliable. Thanks again Cara