DeWalt dude, the first one I can't say 100 % if it was dropped because it was not my personal tool but, the second that just broke about 3 months ago was never out of my possession as it was my personal tool. "Take better care of your tools buddy, and they will take care of you."DEWALTDUDE It has been in a damp/wet garage and thats where the rust came from. When they were being used everyday they were working tools not homeowner sit on the shelf tools. Yes they were used hard but I have Hilti and Bosch tools which are many years older than these and they are still intact. I bought the drills with metal gear boxes and chuck so they were not cheap tools when I bought them. I can't say that I got my money's worth out of these tools, I'm not going to spend my time polishing them to take them to a rep. As it sounds as I'm SOOL anyway by what your saying.