Hi all
I'm fairly new to the Toughsystem, have got the trolley, a DS400 + DS300 and soon to have a 2-drawer unit.
Overall pretty impressed, however...
Was carrying the DS400 with a fairly full set of tools and one of the side handles snapped right off! On examination the small plastic hinges that hold it on had split open. My supplier has agreed to exchange under warranty which is great, but I wanted to ask: Are we not supposed to lift these boxes by those handles?!
From looking at the hinge assembly it is definitely doomed to failure if used with any sort of weight in there, so I wondered if they are only there for use with the stacking system (to lock the box in place)? For such a large and potentially heavy toolbox the small hinges on the side definitely don't look tough enough to me...
Thanks for any opinions in advance
Paul
PS: Some very impressively racked out vans/trucks on here guys