Man, im a little miffed today. I called dewalt and they had me take my trimmer to Service Center, i didnt get around to that since i was traveling until like 4/26. I went back two weeks ago to check on things. Apparently, they didnt send it out until like 2 weeks later. They tell me it hasnt been long enough but she called the factory. They couldnt really give me any answers but said that they were going to drop ship me a new unit. TWO WEEKS ago. Still nothing. Then i see today that theyre releasing the FlexVolt trimmer. I am not a pro landscaper by any means, but i had a good sized lot and wanted something that would not give me issues. I know theres lots of products that replaced and upgraded and it should be expected, but after only a year into a new segment? cmon
sorry, just had to vent.
-Goat