dajain

Took it back the next day and they easily replaced it. Funny thing is (sad actually), when you take the tool in, they just can't replace the tool for a tool only package. Instead, You have to exchange the entire kit. So, yup, get a bad tool and you have to send back a perfectly good battery and charger. What a waste. New gun is working great though. Now just waiting to hear about the warrantee on I sent in. Yeah, I can't afford to be without an impact.

Just bought the 1/2" Impact Wrench w/ slip ring from HD yesterday. used it 2 times and noticed it wouldn't go into full "remove" mode. Tried all the stages (1 thru full) and still the same scenario. Just got done with a customers vehicle and the thing wouldn't operate in either direction or on any setting. Sometimes, the motor would just "bump" and then nothing but the lights come on. Like I said, just bought it yesterday. Anything I should check before I take it back?