Snap On now checks boxes too for a reason why from dealers that send broken tools replaced under warranty to Snap On.One ex dealer decided to mix rocks with broken tools to Snap On this way and did not get away with it.Lost his franchise and no longer a dealer.Snap On dealer down the road in my area told me about this.My father had a Snap On dealer come around,kicked him out in 1998.Was not coming around and treated my father like crap,bad service.Came back one day,my father told him there is the door and don't come back.I only had to send in one broken Proto Challenger socket into Proto so far.Have a Matco tool dealer coming in every Friday now,nothing but great service from him and he is this way.Believes in treating the customer right.Have had Mac and Cornwell come in,did not last and I send broken Mac and Cornwell tools in to get replaced.