Anthony75 Posted March 13, 2022 Report Share Posted March 13, 2022 Hello , I purchased the DCD 996 kit from Amazon in late Nov. Unfortunately as my significant other has cancer I didn’t actually have to use it until recently. After I charged up the XR batteries ( included) I put the drill on a shelf with the spotlight on and noticed it flickers every time I touch it or move the drill . Has anyone else had similar problems? It’s past the return window and Dewalt wants me to send to service center . They did provide a mailing label. thank you Quote Link to comment Share on other sites More sharing options...
Anthony75 Posted March 16, 2022 Author Report Share Posted March 16, 2022 Just an update . I happen to call Amazon for a question and while talking I asked about my problem with thus hammer drill. The rep said I still was in the return window. I packed up and sent it back and today the new one arrived and no issues . 1 Quote Link to comment Share on other sites More sharing options...
fm2176 Posted March 17, 2022 Report Share Posted March 17, 2022 1 hour ago, Anthony75 said: Just an update . I happen to call Amazon for a question and while talking I asked about my problem with thus hammer drill. The rep said I still was in the return window. I packed up and sent it back and today the new one arrived and no issues . Good to hear! Quote Link to comment Share on other sites More sharing options...
Anthony75 Posted March 17, 2022 Author Report Share Posted March 17, 2022 Yes . What a difference on the batteries , nice and secure , no flickering light . Quote Link to comment Share on other sites More sharing options...
fm2176 Posted March 17, 2022 Report Share Posted March 17, 2022 8 hours ago, Anthony75 said: Yes . What a difference on the batteries , nice and secure , no flickering light . That's great! I have a DCL040 that I think I missed the warranty period on. It was cutting of intermittently as I rotated the head of the light but now doesn't work at all. Quote Link to comment Share on other sites More sharing options...
Anthony75 Posted March 19, 2022 Author Report Share Posted March 19, 2022 That’s a shame . I have to look up and see what the DCL040 is . Quote Link to comment Share on other sites More sharing options...
Anthony75 Posted March 19, 2022 Author Report Share Posted March 19, 2022 I found your light. It looks a bit like the Ridgid one that I have . Are you going to get serviced? Quote Link to comment Share on other sites More sharing options...
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