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DC927 won't shift to a higher speed


Huskersteel

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Newbie here and I am having issues with my DC927.  i went to use it the other day to drill through some sheet metal and I wanted to shift to a higher gear to get some speed so the bit didn't grab and tear the material or twist my wrist too bad.  The thing will not shift out of 1st gear.  I feather the trigger hoping it will grab or release to let me shift the transmission but it isn't working for me.  If anyone has a solution aside from the obvious (sending it in) please let me know.  Thanks

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Framer,

O.k. took the four screws out so I could remove the front half of the drill.  With that done the shifter sleeve moves freely.  But when I put it back together it's no go.  I am a novice at taking apart these types of tools and I may just have a fear of screwing something up (no pun intended).  Do I need to find a small torx bit and take the whole thing apart?

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