Russ1393434539 Posted December 4, 2011 Report Posted December 4, 2011 I've learned that Dewalt was bought out some time ago and even so, I know there is a customer service numbers. However, not to disrespect Dewalt in any way, but I have some fairly technical questions I'd like to ask, more likely to someone in tech support. Problem is, I can't find a direct line to Dewalt's tech support anywhere these days. I live in the USA, so it's not like I am trying to find some impossible numbers here. However, straight up, I really don't want to speak to a sales person, I know they have a job to do, but I want answers, not guesses or answers they think I'd like to hear. If this means speaking to a manager directly, I am perfectly fine with that, but I truthfully would just like a direct line to technical support. I'll admit, some of the questions I have aren't as challenging as I think I they might be, but I am nearly 100% customer service won't be able to answer most of them.
kanxrus Posted December 4, 2011 Report Posted December 4, 2011 Post your questions here, and we will do our best to find you the answers. There are a lot of Dewalt employee's lurking this site.
Russ1393434539 Posted December 4, 2011 Author Report Posted December 4, 2011 DEWALTDUDE: Will do. I noticed that Dewalt sells carpenter pencils, but I am not sure where to get them at all. I looked at the website, but kept on having issues with their website. I also was thinking of getting one of their shirts one day, but I've had zero luck in finding any information.
kanxrus Posted December 4, 2011 Report Posted December 4, 2011 You can find Dewalt gear here. http://corpgear.com/main.asp
kjones Posted December 4, 2011 Report Posted December 4, 2011 I noticed that Dewalt sells carpenter pencils, but I am not sure where to get them at all. I looked at the website, but kept on having issues with their website. I also was thinking of getting one of their shirts one day, but I've had zero luck in finding any information. You can buy the stuff through the link that DeWALTDUDE pasted, it is where we buy the stuff to give away to all of you! , but understand that it is another company making the stuff for DeWALT or promotional purposes, not because they are especially great pencils or shirts. If you do want them though, it is a good place to pick them up!
Russ1393434539 Posted December 5, 2011 Author Report Posted December 5, 2011 I tried that link several times today and here is the message I kept on getting. We are sorry but you've either reached this page in error or your session has timed out. For security purposes your session times out after 20 minutes of inactivity. Maybe this isn't meant to be a suppose.
kanxrus Posted December 5, 2011 Report Posted December 5, 2011 Strange, I got the same thing. Just go to Dewalt.com, and on the bottom left hand there is a link to buy Dewalt gear.
Russ1393434539 Posted December 5, 2011 Author Report Posted December 5, 2011 Do you mean Toolking.com? Because I can't seem to find any Dewalt carpenter pencils there anywhere.
kanxrus Posted December 5, 2011 Report Posted December 5, 2011 Nope I meant Dewalt.com. Right on there home page (after you select your country) scroll down and on the left hand side you will see a box that say's BUY DEWALT GEAR ONLINE.
Russ1393434539 Posted December 5, 2011 Author Report Posted December 5, 2011 I suppose this is what I get for writing while half asleep, sorry I now realize that you Dewalt.com the first time. Thank you very, very much for your patience in this matter and for all your help.
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