burlguy Posted June 8, 2013 Report Share Posted June 8, 2013 Dewalt was kind enough to send me a replacement 36v battery for my 36v a123 cell battery that cooked itself. Well after 14 months and a dozen charges the new replacement battery has died. Is this battery under guarantee still or am I down $130? I was getting depleted runtime and it was shutting down on me so I threw it on the charger and it showed 2 lights after 5 minutes and I knew something was wrong. I left it on the charger overnight to balance the cells and now I came back to it and it has 3 flashing lights of death :'( Am I out of luck? Quote Link to comment Share on other sites More sharing options...
kjones Posted June 8, 2013 Report Share Posted June 8, 2013 Nope, all batteries carry their own warranty. You will still get a new warranty replacement. Quote Link to comment Share on other sites More sharing options...
burlguy Posted June 24, 2013 Author Report Share Posted June 24, 2013 The rep gave me some crap but in the end they replaced it. They are a new cell with 72 wh on the back of the battery, so even less run time than the last one. First we had the amazing a123 cells (100 wh) which are still going strong 5 years later. Then we got the sanyo a sized batteries(79 wh)doubled up. Now I have not opened the pack but it is much lighter than all of the others. I am sure the run time and life will be even less. :'( Quote Link to comment Share on other sites More sharing options...
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