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Posted

I have this I believe it to be 4 lb sledgehammer(Never weighed it but pretty sure that's the size) I found it on a job site and had used it a few times. Well the other day the head fell right off. It has a fiberglass handle so not like I can exactly repair it. What is the deal with Kobalt hand tools? On the page for that tool on the Lowes site it says Lifetime warranty. So is this basically like Craftsman where I can just go in store find another one and they do a simple exchange? 

Posted

If it's covered by Kobalt warranty all you do is walk into the store and go to customer service, they will either have you go get it or will send someone to go get it. I have no idea what their warranty is on sledgehammers.

 

If it's a lifetime warranty tool, you don't even need a receipt.

Posted

You'll probably be greeted by their lovely we don't appreciate your business attitude...

 

sorry lowes is on my shit list right now, I'm ready to pull a protollnut and burn my 1 kobalt too i own

  • Like 1
Posted

They'll warranty it. The Kobalt tool you found is always better than the one you bought.

 

Kobalt lost me several years ago

  • Like 1
Posted
On 3/14/2016 at 6:54 AM, mws_1984 said:

I have this I believe it to be 4 lb sledgehammer(Never weighed it but pretty sure that's the size) I found it on a job site and had used it a few times. Well the other day the head fell right off. It has a fiberglass handle so not like I can exactly repair it. What is the deal with Kobalt hand tools? On the page for that tool on the Lowes site it says Lifetime warranty. So is this basically like Craftsman where I can just go in store find another one and they do a simple exchange? 

 

Did you read the terms and condition of Warranty?

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