Robquillan77
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Posts posted by Robquillan77
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Yeah I'm not against dealing with their warranty department it's just A5 to 20 day turnaround to send it to a service center that bothers me. I think that it's come to a point where I need to treat these batteries like Paslode nail guns I need to have a spare so when my other one breaks down I can send it in and I still have one to use while I wait for my return
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I have had the same problem twice now.
Facts.....
Purchased a new dcb606 battery and a dcs570b 7 1/4 circular saw
6 mos later I left the my batteries sitting out and it rained.
This didn't affect any of my other varity if 20v dealt batteries ,
The dcb606 never worked again.
I tried several chargers with no luck, dewalt, willing to help out offered too send me a battery cap "red safety cap" and a shipping label. Told me the whole process could take 5 to 20 days with shipping.
I was able to exchange at runnings were I purchased it instead.
The battery they gave me in exchange was brand new.
I used it once or twice after charging it, not killing the battery...
Three weeks later I pulled the saw with the bat plugged in from my trailer to use it and it was dead, so I attempted yup charge it,
This battery was also defective. I was able to exchange the bat again, but before I did I took it apart to see what was going on.
There was no moisture in there , however on the end of one cell it had leakage,
I tried to jump the bat like ppl do with nicad's I made jumpers and connected all the terminals to the same terminal on a 5ah dewalt battery, this did make the leds show 2 bars in charge so I disconnected the jumpers and attempted to charge on a normal charger.
No luck, so I repeated the jumper process until I heard a noise, then it was game over it showed no bars when i checked the gauge and also did not accept a charge on the charger,
So then the store exchanged it for me.
They told me it's the last time.....
I've decided to put a piece of masking tape on the side of this battery each time I charge it I'm going to put a mark on the tape I'm willing to bet that I don't get more than 20 charges before I repost on here that it's done working we will see.
Flexvolt Battery Won't Charge
in Dewalt
Posted
I spent a while on the phone with them, like i said they are willing to replace, but my old one needed too be shipped back to a repair center first.......5 to 20 days with shipping always interesting how they are different with different people.....