Here’s the deal. These are warranted for 5 years. My 2557-20 was slipping like everyone else mentioned. I found the Milwaukee repair form online, entered my information, took a picture of my receipt, they sent me a prepaid Fed Ex label, I packed it up, dropped it off at a Fed Ex place and a week later I got my tool back repaired. No charge. The ticket they had with the tool said they replaced a 3/8 Anvil service kit. The problem was a worn Anvil and hammer assembly. There tracking process is very helpful also. You will get emails as to the process of your repair. Hope this helps everyone.
Milwaukee M12 Fuel ratchet problem?
in Milwaukee
Posted
Here’s the deal. These are warranted for 5 years. My 2557-20 was slipping like everyone else mentioned. I found the Milwaukee repair form online, entered my information, took a picture of my receipt, they sent me a prepaid Fed Ex label, I packed it up, dropped it off at a Fed Ex place and a week later I got my tool back repaired. No charge. The ticket they had with the tool said they replaced a 3/8 Anvil service kit. The problem was a worn Anvil and hammer assembly. There tracking process is very helpful also. You will get emails as to the process of your repair. Hope this helps everyone.