[DeWalt oscillating multi-tool issue]

Thank you!

 

yes, I have 2 batteries, same issue with both. Initially I thought they were discharged, but same happens when fully charged. 

[DeWalt oscillating multi-tool issue]

On 4/6/2021 at 1:21 PM, fm2176 said:

I recommend contacting DeWalt, their warranty service has been excellent in my experience.

 

I will, I first wanted to make sure there's nothing wrong in the way I use it

[DeWalt oscillating multi-tool issue]

Hi everyone,

 

new here, I have issues with my oscillating multi tool, model is DCS355N-XJ.

It's only 3 months old.

 

The issue I have is that when I keep the button pressed at full power, the tool stops working after a few seconds.

This happens only when I have an attachment like the sander pad or a cutting blade.

If I keep the button pressed without any attachment, the tool runs continuously without any stop.

 

I'm not an expert, I'm quite an inexperienced DIYer, any suggestion?

Should I call and send it back on warranty for repair?

Or there might be any mistake I make in the way I use it?

 

thanks in advance to whoever will help me

Mattia