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zinzander

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Posts posted by zinzander

  1. I think it is odd that Dewalt is getting so angsty about early release information companies will often intentionally peak snippets into the media to help build excitement and anticipation. Having a heavy handed approach to fans of the brand who are excited about an announcement seems a way to create negative feelings and sentiment towards a company rather than building excitement and positive forum banter. I find it rather an odd approach to fan/customer relations.

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  2. In New Zealand the company that is probably the biggest specialist tool supplier recommends (unofficially) that you don't buy Dewalt tools. It has got to the stage that they refuse to service Dewalt tools that aren't sold by them directly as they have  so much difficulty getting spare parts and not getting responses to emails and call regarding parts and warranty replacements. I mentioned that I currently use Dewalt tools and quite like them, and they said that you might like them but as soon as you have something go wrong you will regret it. If they have a problem with a Makita or HItachi tool the will get a response and the part or new tool will be sent that day or the next morning and arrive the next day. If there is a problem with a Dewalt they will get no response for days or until further pestered and then wait weeks for a part, the one time I email Dewalt they never replied. I was also talking to the manager at my local hardware retailer and they said that the one company they have real problems with in terms of warranties is Dewalt. Dewalt also doesn't seem to be investing in contractor grade tools in the same way as other brands. For each big new thing from Dewalt, Milwaukee of Makita will put out 2 or 3 that surpass the Dewalt offering. I feel Dewalt is more and more trying to be a high end DIY brand rather than a professional brand

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  3. A grinder with a standard lock-on design. As much as I like Dewalt I think their grinder in unwieldy and cumbersome, especially in the tight spots are smaller more precise guts that I use a cordless grinder for. Every other brand Makita, Milwaukee, Bosch, HItachi, Hilti... puts out a more compact cordless which you can use with one hand or change your grip if required to get into a tight spot, Dewalt makes an unwieldy behemoth of a grinder that really limits the ways it can be held and used and isnt even particularly powerful. It is one of the only 20V max tools i refuse to buy. 

     

    Thats my rant lol;)

     

    But seriously, please Dewalt put out a standard grinder design. If its so dangerous why can you make a much more powerfull corded grinders in the standard small grinder configuration I would buy one tomorrow

     

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