JR_tools

Basically either the string won't retract, or the starter won't engage with the engine (sorry I don't know the names of all the parts). Sometimes, if I get everything tightened just right, it works. For a few starts, then it goes back to its usual tricks. I've seen the string catch like in this video @1:06. @1:36 he shows where his part is warped and ovalled, but mine looks o.k. The other side looks good too. The Husqvarana kit to replace this is nearly $50 on eBay, which is a heckuva lot considering the original parts didn't go 2 years without trouble.

Tried to use it to break free a bolt that is only torqued down to 250 ft/lbs. The DeWalt couldn't didn't budge it. The battery is fully charged, I set the wrench on "3." I can't figure out why it didn't work. I got a smaller bolt out - as far as I can tell the tool is in good working order. It doesn't appear to be a counterfeit, at least it looks like the picture on DeWalt's website. It's heavy, and came with a light oily residue on it which I took to indicate being new. The box was unopened. Everything looks right, it just isn't doing the job I bought it for. I'm using it with a 10" impact extension, if that makes a difference. What could the problem be?