Problem Solved!!!
I parted out the RM480e (keeping wheels, mower deck, electronic modules, batteries, etc.) after I made a good deal on a used RM480ex with less than 100 hrs. on the clock.
I have to give it to Ryobi. They applied Loctite® Threadlocker Blue 24 on every screw - even on the cover parts!!! Whew, that was fun!!!
I also discovered that, even though the part numbers are the same for the chargers that come with both models, the charger ports for the RM480ex is different than for the RM480ex. The charger for the RM480e will NOT charge the RM480ex. I don't know if the reverse is true. I've attached a shot of the two charger connector ends with the one for the "ex" on the left.