captconch

I had to go out and buy 2 new batteries to replace the dead ones and noticed that they have a 3 year guarantee. Now if I could only find the receipts for the 2 dead batteries I might be in luck getting free replacements. The new ones I bought were the compact Lithium+ that are supposed to have 35% more run time than the others. The cost a lot, but an additional 35% run time is nothing to sneeze at.

Ryobi's official answer sucked as much as their 18V+ batteries and chargers do. I know Ryobi makes cheap tools, but the batteries and charger are the heart of their system--and they both suck. They offer a multi-charging unit that charges about 5 or 6 batteries, Sure, I'd like to have one unit instead the five chargers plugged in all over my workspace, but why spend $80 bucks on a charger if it won't last long enough to justify the expense? After less than two years out of the 5 charges I had, 2 of them don't work. The 5 batteries I had are now down to 3 that are working (I even wiped the terminals on both charger and battery with anti-corrosive juice and then wiped the excess away and that didn't help). We're f**ked and stuck with a whole tool system that fails too soon even though the tools themselves are great and innovative. Are we supposed to constantly buy new chargers and batteries? What a waste of our money and of the environment. It seems we all bought in to their terrific system of cheap, useful tools only to find they don't last long enough to justify the expense. What do we do now?