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Replace pack light flashing on brand new DCK 275L kiT


YukonPlumber

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Posted

I just bought a brand new DCK 275L drill/driver kit i get home and plug in the charger and throw a battery on it, and it starts flashing replace pack so i try the other battery some thing.  I tried removing and replacing like 20 times and it just flashes indicating replace battery.  Whats going on?  Should i just return this?  This is my first dewalt purchase and this might just make me go back to Milwaukee......

Posted

Exchange it. If a product sat on the shelf to long before purchase the Li-ion batteries may have become so discharged that the damage is irreversible. It's a lithium issue, not a Dewalt issue.

Posted

Exchange it. If a product sat on the shelf to long before purchase the Li-ion batteries may have become so discharged that the damage is irreversible. It's a lithium issue, not a Dewalt issue.

Exactly, that is why they changed the software to ship packs in sleep mode so it will prevent self discharge on the cell

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