Ease of warranty is one of those personal things. Certain tools that I buy that I break rather easily, I prefer an easy warranty. Torx bits, Hex bits, screwdrivers being some. Seeing how I've been using tools for nearly 40 years, I have bunches and bunches of stuff so breaking something doesn't stop me from getting something done. I have another so I can wait a couple weeks to mail stuff in or wait for the tool truck guy to get a new one. Contrary to what gets posted on another site, the tool truck guy doesn't have everything is stock. Somebody who is just starting out that doesn't have back ups for back ups, easy fast warranty would be a bigger selling point