rednik80 Posted November 26, 2021 Report Share Posted November 26, 2021 I have recently bought a brand new DCF899 impact wrench but upon taking it out of the box it seems very loose inside the tool like there's a lot of movement when moved forward and backwards. There's not as much movement when I hold the square drive. Obviously it moves when in operation but to me it doesn't feel right. Quote Link to comment Share on other sites More sharing options...
wingless Posted November 26, 2021 Report Share Posted November 26, 2021 Welcome to the forum. Why not call DeWALT and ask customer service? Why not examine a store display model, such as at Lowes, to determine if that characteristic exists on the floor sample. Quote Link to comment Share on other sites More sharing options...
rednik80 Posted November 26, 2021 Author Report Share Posted November 26, 2021 5 minutes ago, wingless said: Welcome to the forum. Why not call DeWALT and ask customer service? Why not examine a store display model, such as at Lowes, to determine if that characteristic exists on the floor sample. Thank you for replying. I'm from the UK and I cant check without buying another one. I've used a cheap electric one before and there was no play in that. I was thinking of either sending it back or checking with customer service but want to check if other people have the same problem. Quote Link to comment Share on other sites More sharing options...
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