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Dewalt DCF899 Impact Wrench Seems Loose Inside


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I have recently bought a brand new DCF899 impact wrench but upon taking it out of the  box it seems very loose inside the tool like there's a lot of movement when moved forward and backwards.

There's not as much movement when I hold the square drive. Obviously it moves when in operation but to me it doesn't feel right.

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5 minutes ago, wingless said:

Welcome to the forum.


Why not call DeWALT and ask customer service?


Why not examine a store display model, such as at Lowes, to determine if that characteristic exists on the floor sample.

Thank you for replying.

I'm from the UK and I cant check without buying another one. I've used a cheap electric one before and there was no play in that. I was thinking of either sending it back or checking with customer service but want to check if other people have the same problem.


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