That happened to me as well. Similar situation. I went in the store to pick up some evaporative cooler pads. I serviced my friends unit. So i was asking for a specific size - 0 in the shelf but the HD guy said that they have 150 in the store. Soooo they started looking for them with 5 employees. They looked thru the whole store. I already waited 3h for them to find that stuff. Then they came back to me and told me that they have a truck coming in tonight with those pads. I said i would come back tonight then. In the evening i went back and talked to the same guy. He said that he couldn't find the pads on the truck. I was really pissed. So he delivered a msg from the manager that someone will drive in the morning to a different store and will pick them up for me and i can get them at 10am. I came back the next morning and they finally had the pads ready for me in a cart. A manager's notice was on it too and it said that the customer will get the pads for FREE. So i got $140 pads for FREE. Really nice lol
its nice to "don't have that problem" here with humidity and corrosion. I just have a bit of rust on my table saw, because my wife left a refrigerated drink/can on my saw over night. im not mad or like that, its easy to get rid off