Ed Yami Posted December 4, 2019 Report Share Posted December 4, 2019 Purchased a new cordless brushless 12 inch chainsaw 3 weeks ago. I'm very pleased with the performance of the saw. This model has the tool less chain tensioner. The problem I'm having is the tension adjustment is limited. I'm on my third chain because the first two apparently stretched to the point where the tensioner has been driven into the hardstop. I called the Ryobi service line and the tech said it was chain stretch and recommended I take it to a Ryobi authorized service center to have them verify saw is not defective. The tech at the service center confirmed no saw defects and recommended I buy a replacement chain. Did that and the I was able to adjust chain tension again. After several hours of use, I was in the same situation. Replaced that chain, and then was able to adjust its tension. Three chains in three weeks seems excessive. My 10" Ryobi saw used maybe 4 chains in 5 years. Anyone else having this problem? Quote Link to comment Share on other sites More sharing options...
Pablo82 Posted December 6, 2019 Report Share Posted December 6, 2019 your chains won't stretch. you sure you dont have the inner wheel too tight before adjusting outer wheel? i set the tension with the outer(grey) wheel then lock it in place using the inner black wheel. mind you ive nver used the saw for several hours in one sitting.. Quote Link to comment Share on other sites More sharing options...
Ed Yami Posted December 10, 2019 Author Report Share Posted December 10, 2019 Pablo82. Thanks for your comment. I'm sure I'm not trying to set tension with the locking wheel tight. As a matter of fact when I run out of chain adjustment, with the cover removed I can turn the adjustment wheel by hand and watch it hit its hard stop allowing for no further adjustment. I put on a new chain, adjustability returns. Quote Link to comment Share on other sites More sharing options...
Kailou Posted February 16, 2020 Report Share Posted February 16, 2020 Ed - I have exact same symptom. I don't have a solution, sadly. Some thoughts: 1) I think the hard stop is too soon. If you disassemble you can see clearly that there is more room to travel - design flaw. 2) I'm going to try removing a link in the chain. Also, local hardware store had super knowledgeable chainsaw person who suggested getting a custom chain - apparently plenty of places will do that. Just one less link would provide all the adjustment range we'd need. Quote Link to comment Share on other sites More sharing options...
JB13 Posted June 8, 2020 Report Share Posted June 8, 2020 I also have the same issue, on two identical saws. Likewise a new chain has resolved the issue, but reoccurs after several hours of use. Quote Link to comment Share on other sites More sharing options...
Rwb Posted February 23, 2021 Report Share Posted February 23, 2021 Is there a way to remove the tool less mech and replace it with a traditional nut/bolt? Quote Link to comment Share on other sites More sharing options...
dragonsteve Posted March 12, 2021 Report Share Posted March 12, 2021 Hi All Been having a problem with my Ryobi brushless chainsaw, for some reason, it keeps stopping, and i have to take battery out and back in again, works for a little while, and then repeat...the batteries are well charged, and still showing charge on the led indicator ....any thoughts I always keep it clean after use, and oil topped up... Quote Link to comment Share on other sites More sharing options...
andyf Posted March 31, 2022 Report Share Posted March 31, 2022 yep same problem for me too. The chainsaw works well but i'm on my third chain in 3 months due to stretching which at AUD35 a time gets expensive. Very frustrating that you can see that there is more room for the adjustment mechanism to adjust but the design does not allow to happen. I'm planning to take the chains to a mower shop and get them to remove a link if possible if its cheaper than a new chain. Quote Link to comment Share on other sites More sharing options...
MarkII Posted June 1, 2022 Report Share Posted June 1, 2022 I’ve got the same issues, both the chains stretch, now on my 3rd, and also have to pull the battery every now and again. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.