Ed Yami Posted December 4, 2019 Report Share Posted December 4, 2019 Purchased a new cordless brushless 12 inch chainsaw 3 weeks ago. I'm very pleased with the performance of the saw. This model has the tool less chain tensioner. The problem I'm having is the tension adjustment is limited. I'm on my third chain because the first two apparently stretched to the point where the tensioner has been driven into the hardstop. I called the Ryobi service line and the tech said it was chain stretch and recommended I take it to a Ryobi authorized service center to have them verify saw is not defective. The tech at the service center confirmed no saw defects and recommended I buy a replacement chain. Did that and the I was able to adjust chain tension again. After several hours of use, I was in the same situation. Replaced that chain, and then was able to adjust its tension. Three chains in three weeks seems excessive. My 10" Ryobi saw used maybe 4 chains in 5 years. Anyone else having this problem? Quote Link to comment Share on other sites More sharing options...
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