Can’t login on IOS app

[GumseDK]

Hi.

 

ERROR

Can’t login to Tool connect server

please try again later.

 

This message / issue has been buggin me for a week now. I have tried on several units ( Iphone 8, 8 plus, old ipad, new ipad ) created new account(s) etc etc etc.
 

I might be missing something but I have added my machine(s) to my account, added new user from the app, directly from the dewalt website and whatever.. Same issue. 
 

With wifi 

without (4G)

changed the acces location settings

 

Nothing works!!

 

Has anyone been in this situation??

 

 

[Eric - TIA]

Not sure.  Haven't heard of any issue.  I looked on their site and haven't seen anything.

[Jack M]

On App, Tool Connect Control I get this error message " I'm Unable to login with supplied credentials" but I can login on the website with the same credentials. 

 

I also downloaded the Dewalt site manager App and no issues logging in there. I can even connect to my tools.