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BLACK+DECKER 40V Max Cordless Sweeper & String Trimmer Combo Kit Battery Issues

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I bought a BLACK+DECKER 40V Max Cordless Sweeper & String Trimmer Combo Kit (LCC340C) a couple months ago. The first battery worked fine for about a week then started flashing red. I bought a replacement battery and used the tools a few times. Today, the tools will not turn on with the battery. The battery is a solid green on the charger and when I press the button on the back it shows fully charged. Any ideas.

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