Michael Johnson Posted November 7, 2020 Report Share Posted November 7, 2020 Hi, I bought a 20V DeWalt brushless power tool, but from the first time I used it, it seemed to want to skip when faced with tougher holes. I got by after a first round of skips by tightening it until I hear a click, although a previous tool from the same manufacturer that I had didn't need the clicking sound to work. I just tried drilling a hole into a tree with it this morning. I've got to say the force it needed to put through wasn't that large before it started to skip. I used a fully charged battery. This tool is still within its 90-day money-back warranty period, but before I return it I wanted to check if I'm misunderstanding how it's supposed to be used and whether I'm misusing it in the process. Is this tool broken? Here's a video I made this morning: https://www.youtube.com/watch?v=9Cyg_N4PUGs Thank you for any insights! Quote Link to comment Share on other sites More sharing options...
DR99 Posted November 8, 2020 Report Share Posted November 8, 2020 You have the torque clutch set for fastening and not drilling. When drilling you want to have the arrow on the drill bit icon. 1 Quote Link to comment Share on other sites More sharing options...
Michael Johnson Posted November 8, 2020 Author Report Share Posted November 8, 2020 You're a life saver! Quote Link to comment Share on other sites More sharing options...
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