20v Max battery problem.

[cyclone700]

Went to use my 20V max drill and battery was dead.  LED blinked when I pulled the trigger.  I put it on the charger and the light does not light up at all.  I did charge a 12v and a 20v battery and it worked fine.  I don't use it very often and it's maybe been charged 4 or 5 times in year and a half.  Anybody else have this problem?  How long was the battery warranty on the 20V max batteries?

[kjones]

Warranty is 2 years for the compact and 3 for the full size.  Warranty exchange it.

[kyleatusa]

Same problem as the first poster, I have bought Dewalt for a long time, moved to the 20v Impact March 2013 and both the batteries I got in the kit will charge to one bar and that is it.  How do I return these? Thanks, seriously considering a different manufacture, bummed 

[cyclone700]

I contacted Dewalt customer service and gave them a number off the battery and they are shipping me a new battery.  I will follow up when I get the new battery. 

[cyclone700]

Just received the replacement battery and got the new one with the fuel gauge.  Hopefully this lasts a little longer than the first.  Thanks Dewalt for taking care of it.