I had no idea. Like I said, I've used Milwaukee warranty (brand new tools needing repair after a failure) whereas I've never had an issue with a Dewalt tool failing but in Milwaukees case, they provided shipping labels, free pick up and delivery and I had new tools for replacement. If I have a Dewalt tool fail, it'll be a first time for me using the warranty but I will be able to speak on it from that experience. I guess I'd like to see Dewalt handle a failure in the same fashion but thus far I haven't had to try it.