sparky603 Posted August 1, 2016 Report Share Posted August 1, 2016 I signed up to get these questions from HD customers a few years back. Been answering them when I can, and just noticed I've done over 700. Hopefully some have been useful to folks. Anybody bother doing these, or use the feature to ask a question? 1 Quote Link to comment Share on other sites More sharing options...
kruton Posted August 1, 2016 Report Share Posted August 1, 2016 I signed up to get these questions from HD customers a few years back. Been answering them when I can, and just noticed I've done over 700. Hopefully some have been useful to folks. Anybody bother doing these, or use the feature to ask a question? I've never used it to ask a question but I often look through the list of questions if I am looking to buy something. Someone has usually already answered the question that I had. It's a nice feature, although there are a few times that I'm not sure the person answering understood what was being asked. Sent from my SM-N900V using Tapatalk 1 Quote Link to comment Share on other sites More sharing options...
sparky603 Posted August 1, 2016 Author Report Share Posted August 1, 2016 46 minutes ago, kruton said: It's a nice feature, although there are a few times that I'm not sure the person answering understood what was being asked. Yeah, no doubt. A lot of the questions posed are worded very poorly, too. 2 Quote Link to comment Share on other sites More sharing options...
DR99 Posted August 1, 2016 Report Share Posted August 1, 2016 I get annoyed when I get emails asking me to answer a question that they should know from reading the product page. So many people can't figure out kit's verses bare tools. Quote Link to comment Share on other sites More sharing options...
KnarlyCarl Posted August 1, 2016 Report Share Posted August 1, 2016 Huh that's a new one, but my wife does yahoo answers all the time lol Sent from my XT1585 using Tapatalk Quote Link to comment Share on other sites More sharing options...
JimboS1ice Posted August 1, 2016 Report Share Posted August 1, 2016 Yea a lot are questions you just ask yourself if you ask that maybe you shouldn't be using this tool lol I answer on occasion Jimbo Sent from my iPhone using Tapatalk Quote Link to comment Share on other sites More sharing options...
kruton Posted August 1, 2016 Report Share Posted August 1, 2016 Yea a lot are questions you just ask yourself if you ask that maybe you shouldn't be using this tool lol I answer on occasion Jimbo Sent from my iPhone using Tapatalk Yeah, after reading some of the comments I really hope the person didn't end up buying whatever it was they were asking about. Otherwise bad things were going to happen. Sent from my SM-N900V using Tapatalk Quote Link to comment Share on other sites More sharing options...
WigWagWorkshop Posted August 2, 2016 Report Share Posted August 2, 2016 On August 1, 2016 at 10:48 AM, sparky603 said: I signed up to get these questions from HD customers a few years back. Been answering them when I can, and just noticed I've done over 700. Hopefully some have been useful to folks. Anybody bother doing these, or use the feature to ask a question? I actually do on many websites I purchase from, and not just tools sites, also local mom and pop shops. Although nowhere near has much has you did, but if a seller treats me fairly, I will recommend them. That being said, it's not often I will leave anything negative, there is only one company that I will go out of my way to speak against them, for the way I was treated, not once, not twice, but on 3 separate occasions. 1 Quote Link to comment Share on other sites More sharing options...
99_XC600 Posted August 6, 2016 Report Share Posted August 6, 2016 I get them all the time. There seems to be no logic on how the questions are filtered down to the community. I seem to get questions regarding shipping items to Hawaii and Alaska and whether you can order parts in kits separately. Quote Link to comment Share on other sites More sharing options...
sparky603 Posted August 6, 2016 Author Report Share Posted August 6, 2016 3 hours ago, 99_XC600 said: There seems to be no logic on how the questions are filtered down to the community. I seem to get questions regarding shipping items to Hawaii and Alaska and whether you can order parts in kits separately. Yeah, I get lots of those - things like "Free shipping to Honduras?", or comments on their pricing and the like. They really should filter out the questions that clearly only customer service could answer. I must get like 10 tool questions a day sent to me on average, and probably half are things I couldn't have an answer for. Quote Link to comment Share on other sites More sharing options...
99_XC600 Posted August 6, 2016 Report Share Posted August 6, 2016 2 hours ago, sparky603 said: Yeah, I get lots of those - things like "Free shipping to Honduras?", or comments on their pricing and the like. They really should filter out the questions that clearly only customer service could answer. I must get like 10 tool questions a day sent to me on average, and probably half are things I couldn't have an answer for. I think the next time I get a shipping question. I'm going to reply that it falls under the USPS flat rate method. That if it fits in the box we will ship it for $5.00 Quote Link to comment Share on other sites More sharing options...
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