comp56 Posted December 2, 2016 Report Share Posted December 2, 2016 while motoring thru Milwaukee's Facebook page this morning I came across this random post, found it interesting...... Quote Link to comment Share on other sites More sharing options...
CATERPILLAR Posted December 2, 2016 Report Share Posted December 2, 2016 pretty werid why don't they sell through amazon . i am sure they would do pretty good on there have a good one Quote Link to comment Share on other sites More sharing options...
Conductor562 Posted December 2, 2016 Report Share Posted December 2, 2016 That's interesting ? Quote Link to comment Share on other sites More sharing options...
Bremon Posted December 2, 2016 Report Share Posted December 2, 2016 Amazon Canada barely has any Milwaukee at all. Amazon seems all-in on SBD products. Lots of Dewalt promos. Quote Link to comment Share on other sites More sharing options...
comp56 Posted December 2, 2016 Author Report Share Posted December 2, 2016 what gets me though is if I were to buy a drill from anyone here used, I can still have warranty even without proof of purchase as long as it falls within the warranty period so what?.... you would be better off saying you got it from a buddy and not Amazon? 3 Quote Link to comment Share on other sites More sharing options...
BMack37 Posted December 2, 2016 Report Share Posted December 2, 2016 Milwaukee really needs to make Amazon an authorized dealer. You can get Dewalt at Lowe's, HD, Amazon, Sears and every other place you can buy Milwaukee...that's why Dewalt sells more. Quote Link to comment Share on other sites More sharing options...
Claeg Posted December 2, 2016 Report Share Posted December 2, 2016 2 minutes ago, BMack37 said: Milwaukee really needs to make Amazon an authorized dealer. You can get Dewalt at Lowe's, HD, Amazon, Sears and every other place you can buy Milwaukee...that's why Dewalt sells more. Nailed it. That's also why Milwaukee is perhaps slightly more expensive. 1 Quote Link to comment Share on other sites More sharing options...
DR99 Posted December 2, 2016 Report Share Posted December 2, 2016 HD has that exclusivity deal with TTI/Milwaukee. I can't believe they are asking for proof of purchase now if you didnt't they just used the serial number to go by. Just to a dick you could just buy and return the item to HD out of spite to get a valid receipt. Not that I condone that action. Easier still just find someone that has a receipt. 1 Quote Link to comment Share on other sites More sharing options...
khariV Posted December 2, 2016 Report Share Posted December 2, 2016 1 minute ago, DR99 said: HD has that exclusivity deal with TTI/Milwaukee. I can't believe they are asking for proof of purchase now if you didnt't they just used the serial number to go by This. I'm pretty sure this post from Milwaukee is an official "Don't buy from unauthorized dealers or you won't have a warranty" statement and not a practical statement of how they operate. If they said anything else, they would undermine their authorized dealer program. That having been said, I can't imagine them voiding a tool under warranty for this reason unless you specifically go out of your way to tell them that you bought it from an unauthorized dealer / second hand. Quote Link to comment Share on other sites More sharing options...
DR99 Posted December 2, 2016 Report Share Posted December 2, 2016 I think someone posted here bout having a tool denied because he mentioned a 2nd party sale though. I think this could also be an issue with Milwaukee having some quality issues warranty claims cost money, and it might be eating into the profits too much now. Milwaukee is a much bigger brand than it was 10 year ago. Quote Link to comment Share on other sites More sharing options...
comp56 Posted December 2, 2016 Author Report Share Posted December 2, 2016 16 minutes ago, DR99 said: HD has that exclusivity deal with TTI/Milwaukee. I can't believe they are asking for proof of purchase now if you didnt't they just used the serial number to go by. Just to a dick you could just buy and return the item to HD out of spite to get a valid receipt. Not that I condone that action. Easier still just find someone that has a receipt. ya they are not wanting POP I was just saying if they dont how would they know you bought it from Amazon if you dont tell them Quote Link to comment Share on other sites More sharing options...
comp56 Posted December 2, 2016 Author Report Share Posted December 2, 2016 12 minutes ago, DR99 said: I think someone posted here bout having a tool denied because he mentioned a 2nd party sale though. I think this could also be an issue with Milwaukee having some quality issues warranty claims cost money, and it might be eating into the profits too much now. Milwaukee is a much bigger brand than it was 10 year ago. that I believe was a purchase being refurbished and by someone other than Milwaukee so I could see them striking it. Quote Link to comment Share on other sites More sharing options...
Daniel Julian Posted December 2, 2016 Report Share Posted December 2, 2016 1 hour ago, comp56 said: ya they are not wanting POP I was just saying if they dont how would they know you bought it from Amazon if you dont tell them I purchased an M18 hackzall off craigslist and just sent in to be repaired under warranty. Proof of Purchase was never asked for, just the serial number. They replaced the trigger, something in the motor, and put all new plastic body/housing on it and it didn't cost me a dime. I was also only without the tool for about 10 days. 1 Quote Link to comment Share on other sites More sharing options...
Bremon Posted December 2, 2016 Report Share Posted December 2, 2016 4 hours ago, DR99 said: I think someone posted here bout having a tool denied because he mentioned a 2nd party sale though. I think this could also be an issue with Milwaukee having some quality issues warranty claims cost money, and it might be eating into the profits too much now. Milwaukee is a much bigger brand than it was 10 year ago. I could see them having a higher defect rate than earlier years for sure. I like the 5 year warranty but with some of my Milwaukee stuff I'm pretty sure I'll need it. Quote Link to comment Share on other sites More sharing options...
AnonymousJoe Posted December 2, 2016 Report Share Posted December 2, 2016 I'm on my 2nd drill now in like a months time that I have to send in so I agree with the defect rate being up Quote Link to comment Share on other sites More sharing options...
DR99 Posted December 2, 2016 Report Share Posted December 2, 2016 That is not good hopefully Milwaukee will slow things down a little. Quote Link to comment Share on other sites More sharing options...
BMack37 Posted December 3, 2016 Report Share Posted December 3, 2016 10 hours ago, DR99 said: I think someone posted here bout having a tool denied because he mentioned a 2nd party sale though. I think this could also be an issue with Milwaukee having some quality issues warranty claims cost money, and it might be eating into the profits too much now. Milwaukee is a much bigger brand than it was 10 year ago. I guarantee the problem is because of eBay, Milwaukee sale kits being split up. Quote Link to comment Share on other sites More sharing options...
pancing Posted December 3, 2016 Report Share Posted December 3, 2016 14 hours ago, BMack37 said: Milwaukee really needs to make Amazon an authorized dealer. You can get Dewalt at Lowe's, HD, Amazon, Sears and every other place you can buy Milwaukee...that's why Dewalt sells more. According to Home Depot Corporate, Amazon is Home Depot's #1 competitor (I still have access to my HD email.) Which is wierd because Both lowe's and HD have amazon echo. Quote Link to comment Share on other sites More sharing options...
jeffmcmillan Posted December 3, 2016 Report Share Posted December 3, 2016 I'm surprised people haven't started reselling tools with their receipt (or a scan or copy) so the buyer can get the original warranty anyway. I get that this is sort of cheating, but if the manufacturer agreed to support it for 5 years after the original sale it shouldn't matter who it's passed to. Quote Link to comment Share on other sites More sharing options...
Jronman Posted December 5, 2016 Report Share Posted December 5, 2016 well Milwaukee has 5 year limited so its not too useful unless you find a factory defect right? I don't know why amazon can't have rights. Milwaukee could probably double their profits if they allow amazon to have rights. Quote Link to comment Share on other sites More sharing options...
Milwaukeenut Posted December 5, 2016 Report Share Posted December 5, 2016 Wow that is interesting. Amazon I noticed has a lot of knock off Milwaukee batteries And was always told by my local Milwaukee rep and others that you could buy the tool used and no matter what will be covered as long as the serial number was legible and the date code in the serial number was within the 5 years. So if it came for Amazon or Craigslist shouldn't matter and how would they determine if it came from Amazon? Quote Link to comment Share on other sites More sharing options...
KnarlyCarl Posted December 5, 2016 Report Share Posted December 5, 2016 6 hours ago, Milwaukeenut said: Wow that is interesting. Amazon I noticed has a lot of knock off Milwaukee batteries And was always told by my local Milwaukee rep and others that you could buy the tool used and no matter what will be covered as long as the serial number was legible and the date code in the serial number was within the 5 years. So if it came for Amazon or Craigslist shouldn't matter and how would they determine if it came from Amazon? Exactly. If you know it's within 5 years and question the seller, don't include a receipt 1 Quote Link to comment Share on other sites More sharing options...
comp56 Posted December 5, 2016 Author Report Share Posted December 5, 2016 but the more I think about this the more I think just because someone from Milwaukee posted that statement on facebook doesn't mean it is right. I can't count how many times a trained tech from my internet provider has been totally wrong. Quote Link to comment Share on other sites More sharing options...
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