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Did not see this coming...


jtieman

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Buddy's Klein screwdriver fell to the floor from roughly 3 feet up... And this happened. See pictures. You guys ever seen this from a Klein? I've worn some tips out, but this is bad.20104a619ec395a03dfa2ca945edec89.jpgc7cefc9b62914f99715f4a44baa9983b.jpg

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Yeah I agree with JerryNY, that has to be a flaw in the manufacturing, even the cheapest screwdrivers would not do that. I'm sure Klein would love to see that tool to learn what happen.
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Yeah. It's so clean if you hold it together you cannot see the break. Its interesting for sure. We'll send it in and see what happens. Must've been a random flaw... I thought he was kidding at first though, or that one of the other guys was playing a (bad) joke on him :)

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Oh it's not yours. I think someone doesn't like him or they just pranking him. I've seen the guys do some mean stuff to each other. But I've never done any thing. Lol we have taken nail aprons and nailed them to the floor or up in the rafters. Stuff like that. But that's pretty mean.

Millerz

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the harder the steel the more brittle it can get, the more brittle can lead to clean breaks....

usually annealing the steel (heat treatment) is done by heating it up to approx 1550 degrees F for about 12 hours..then quenched.

grinding the unfinished product can be where defect can arise also, poor grinding stones can cause vibration and effect the out come.....

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Klein has declined dramatically in the quality department. I am an electrician, I love the design of the Klein linesman and side sitters but they are just not built well anymore. Other than my 11 in 1 screwdriver, I have switched to wera due to Klein's poor quality.

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Klein has declined dramatically in the quality department. I am an electrician, I love the design of the Klein linesman and side sitters but they are just not built well anymore. Other than my 11 in 1 screwdriver, I have switched to wera due to Klein's poor quality.

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Didn't the quality go down soo bad that they recently (within the past two years) change how they made their screwdrivers?

 

 

Edit: No date but here's something about it on their website: http://www.kleintools.com/content/our-secret-sauce-new-improved-screwdriver-steel

Edited by BMack37
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Klein has declined dramatically in the quality department. I am an electrician, I love the design of the Klein linesman and side sitters but they are just not built well anymore. Other than my 11 in 1 screwdriver, I have switched to wera due to Klein's poor quality.

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Love my 11 in 1 but it rusted on me like an idiot, toilet tank was leaking from a loose nut and gasket so grabbed it in a pinch, covered in water. Thought I got it nice and dried but not enough, should have wiped down with wd40. Oh well won't make that mistake again.

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Jimbo

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Klein has declined dramatically in the quality department. I am an electrician, I love the design of the Klein linesman and side sitters but they are just not built well anymore. Other than my 11 in 1 screwdriver, I have switched to wera due to Klein's poor quality.

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There was a guy on another forum a year or so ago who claimed to work for Klein. According to him, the latest generation of family ownership was much less concerned with quality than previous generations and he feared more corners would be cut and more products would be sourced from overseas as time went on.

There were rumors that Klein was getting ready to move a lot of manufacturing of their existing line, but when Asian tools started popping up there was a good month of absolutely pissed off people posting their displeasure on the Klein Facebook page. Klein's core users are tradesmen (many Union) who do care where their shit is made.

The offshore rumors subsided and Klein eventually backpedalled. There's pressure on manufacturers like Klein to compete with top quality brands at Asian prices which is a lot of why all Klein's new products the last few years, largely in datacom, have been Asian sourced. It's also one reason why you don't see Klein at Lowe's anymore.

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Its a tough call you have to be price competitive to remain in big box stores when your competition is buying tools for significantly less money. Look at Lowes picking southwire they can sell it for near Klein prices but pay a lot less for the tools as they are Asian made. Its' a nice profit maker for them.The only way USA companies compete is with high efficiency and shorter supply chain which is why SBD is able to bring more assembly over here. Milwaukee is building a new plant in the USA I wonder if they are going to bring more assembly here. If the Fuel like was made in the USA it would be a big deal.They could still keep the lower cost brushed tools made in China.

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Its a tough call you have to be price competitive to remain in big box stores when your competition is buying tools for significantly less money. Look at Lowes picking southwire they can sell it for near Klein prices but pay a lot less for the tools as they are Asian made. Its' a nice profit maker for them.The only way USA companies compete is with high efficiency and shorter supply chain which is why SBD is able to bring more assembly over here. Milwaukee is building a new plant in the USA I wonder if they are going to bring more assembly here. If the Fuel like was made in the USA it would be a big deal.They could still keep the lower cost brushed tools made in China.

I don't buy handtools based on price. Klein didn't start selling a lower priced tool, they are charging the same for inferior quality. People have never bought Klein because they are priced competitively, they have a certain expectation.

They want more profit. Plain and simple.

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I wasn't talking about retail price I was talking about prices vendors charge retailers. If you were a buyer for home depot and you can get a tool made in Tiwan that costs 50% less but you can charge the same old price and the quality is decent enough were people don't complain too much. What to you thing the purchaser is going to do they are going to buy the cheaper tool. Plus your not the norm most people even trades men only want to spend so much money. Imagine you sell a tool that costs 19 dollars with an easy exchange warranty. verses a premium brand that sells the same tool for 60 dollars with the same warranty. Most people are not going to spend 40 dollars more on the the tool for the most part unless they use the tool to make money with it and the job is very profitable. That's why Snap on and other truck brands are still able to do what they do. People still make enough money that they can afford the tools. Also snap on offers easy financing. to help sell those high dollar tools.

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The sad part is that Klein has built their reputation with tradespeople. Did they think we wouldn't notice?

Cheap screwdrivers that round off, chip and snap. Cutters that chip, cutting edges that don't come close to lining up and are so stiff they barely break in.

Too bad. They have quite the legacy.

When I bought new diagonal cutters, I went through about 15 pairs before I found one that has aligned cutting edges. Every single pair was misaligned.

Almost like the die needs to be recast.

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HiltiWpg,

I share some of the same frustrations with their pliers as of late, but this is the first time I've seen a major flaw in the 'regular' screwdrivers.

Last time I bought Klein Lineman's pliers, I paid far more than I should have for a pair of pliers that dented far too easily. Next pair was Knipex. Same with diagonal cutters. The 10 cutters hanging on the pegboard at HD each had different cutting edges and some had sloppy joints already. Pretty sad.

I'm not really that hard on a pair of Lineman's pliers since I'm in the telecom industry, but was surprised how fast the cutters dulled. Not worth the money anymore.

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HiltiWpg,

I share some of the same frustrations with their pliers as of late, but this is the first time I've seen a major flaw in the 'regular' screwdrivers.

Last time I bought Klein Lineman's pliers, I paid far more than I should have for a pair of pliers that dented far too easily. Next pair was Knipex. Same with diagonal cutters. The 10 cutters hanging on the pegboard at HD each had different cutting edges and some had sloppy joints already. Pretty sad.

I'm not really that hard on a pair of Lineman's pliers since I'm in the telecom industry, but was surprised how fast the cutters dulled. Not worth the money anymore.

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It's quite frustrating, I used to be able to bring the cutters in to the supplier and swap them out when they started to overlap, scissor or dull. Now they send them away.

Warranty seems less forgiving and the quality it worse. Why are they still charging so much for inferior product?

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I would check the recall list as well. Klein recently had a number of recalled screwdrivers, mostly in the 1/4-inch range IIRC.

 

Their quality has been going down for decades, or was never really there to begin with, they might just have been a little bit better than the others from the start. Back when their pliers were sold through electrical suppliers only, we'd ask to check out a few pairs until we found a pair that had relatively smooth action and matching jaws. It was easier back then since they packed the linesmans wrapped in wax paper in cardboard boxes instead of bubble packs. Sometimes you couldn't find a smooth working pair, so you took them and threw them down onto a concrete floor multiple times to loosen them up.  Once you found a pair, you bought the red handles ("ergo" handles ;) ) to replace the dipped ones, took them home to a pot of boiling water, and were finally ready to use them. 

 

So no, I feel no need to stop buying Knipex pliers. I'm happy.

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